14-Day Plant Guarantee
At Lakewood Plant Company, we take pride in delivering plants of the highest quality to our valued customers. Our commitment to your satisfaction is underscored by our 14-Day Plant Guarantee. Rest assured, your plants are guaranteed to arrive in a state of joy and vitality. In the unlikely event that your plants don't meet your expectations within the first 14 days, we're here to set things right. While it's normal for live plants to exhibit minor stress after transit, if you notice any damage beyond these minor blemishes, please contact us within 14 days of receiving your order, and we will promptly provide you with a free replacement.
This guarantee is applicable to both online and in-store purchases during the initial 14 days. To streamline the replacement process, kindly share photos of any damage, helping us enhance our packaging procedures. For your convenience, you can also bring your online order to our physical shop at 15612 Detroit Ave for a quick and hassle-free replacement. Please note that our inventory may differ between online and in-store, so we recommend calling ahead to confirm product availability.
Remember, it's natural for live plants to show minor signs of stress post-transit. If your plant exhibits such minor stress indicators, a gentle pruning of any damaged foliage, such as bent stems or yellow leaves, can aid in its recovery. This simple step allows your plant to redirect energy towards new, healthy growth. For additional plant care tips and support, explore our resources available here.
At Lakewood Plant Company, your satisfaction is paramount, and we're dedicated to ensuring your plant ownership experience is nothing short of delightful.